Welcome to the www.dogifo.com website
Please read through them carefully before placing your order. By using this website and/or placing an order you agree to be bound by the terms and conditions set out below. Please also read our Privacy Policy regarding personal information provided by you.
Before placing an order, if you have any queries relating to these terms and conditions, please email our customer service team at [email protected]. We may change these terms from time to time without notice to you. Changes will apply to any subsequent orders received. Once your order has been confirmed, we will not be able to make any changes.
Future changes to this Terms and Conditions may be made at any time. To ask questions about Terms and Conditions or to remove your personal information from our database, please send us an email to [email protected]
This Terms and Conditions were last modified on 2.20.2015.
PRIVACY POLICY
We collect only the basic personal details (name, shipping and billing address, email address, etc.) required to:
- process your order
- provide customer support
- allow you to use website functionalities
- send you newsletter and special offers
Dogifo.com may share your information only to process your order. That means sharing your information with shipping companies or payment processors to give you the best possible service. We will not trade, resell, sell, or redistribute information that you provide to us, to any other companies, organizations or individuals.
COOKIES POLICY
What is a cookie ?
Cookies are usually small text files, given ID tags that are stored on your computer's browser directory or program data subfolders. Cookies are created when you use your browser to visit a website that uses cookies to keep track of your movements within the site, help you resume where you left off, remember your registered login, theme selection, preferences, and other customization functions. The website stores a corresponding file (with same ID tag) to the one they set in your browser and in this file they can track and keep information on your movements within the site and any information you may have voluntarily given while visiting the website, such as email address.
Cookies are often indispensable for websites that have huge databases, need logins, have customizable themes, other advanced features.
Cookies usually don't contain much information except for the url of the website that created the cookie, the duration of the cookie's abilities and effects, and a random number. Due to the little amount of information a cookie contains, it usually cannot be used to reveal your identity or personally identifying information.
What type of "cookies" do we use ?
We use session cookies and persistent cookies. Session cookies are created temporarily in your browser's subfolder while you are visiting a website. Once you leave the site, the session cookie is deleted. On the other hand, persistent cookie files remain in your browser's subfolder and are activated again once you visit the website that created that particular cookie. A persistent cookie remains in the browser's subfolder for the duration period set within the cookie's file.
What "cookies" are used for ?
Session cookies enable Dogifo.com to keep track of your movement from page to page so you don't get asked for the same information you've already given to the site. Cookies allow you to proceed through many pages of a site quickly and easily without having to authenticate or reprocess each new area you visit.
Persistent cookies help websites remember your information and settings when you visit them in the future. This result in faster and more convenient access since, for example, you don't have to login again.
Does "cookie" contain any of my personal data ?
Cookies usually don't contain much information except for the url of the website that created the cookie, the duration of the cookie's abilities and effects, and a random number. Due to the little amount of information a cookie contains, it usually cannot be used to reveal your identity or personally identifying information.
How can I manage my "cookies" ?
All recent versions of popular browsers give users a level of control over cookies. Users can set their browsers to accept or reject all, or certain, cookies. Users can also set their browser to prompt them each time a cookie is offered. Opting out or blocking some cookies may affect the functionality of the website.
YOUR CONDUCT
Any conduct by you that in our sole discretion restricts or inhibits any other user from using or enjoying the Site will not be permitted. You agree to use the Site only for lawful purposes. You are prohibited from posting on or transmitting through the Site any unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, sexually explicit, profane, hateful, fraudulent, racially, ethnically, or otherwise objectionable material of any kind, including but not limited to any material that encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any applicable local, state, national, or international law.
PURCHASE OF PRODUCTS & PRICING POLICY
Any order you place with us is an offer from you to buy products. We accept that offer when we receive your payment, not before.
When you submit an order to us on our website, you will receive an order confirmation email/invoice of this order.
Please check all the information in confirmation e-mail. If your order does not deliver to you as a result of inaccurate address information being supplied we will not be liable to provide a replacement shirt/refund.
The total cost of the order is the price of the products plus the delivery charge.
The prices shown on our website does not include any VAT (or similar sales tax) at the prevailing rate for which we are responsible as the seller. The amount you pay will be the price indicated plus any delivery charges. Please note that the recipient of any products shipped outside the United States may also have to pay import duty or other taxes, fees and charges applied by customs or other authorities in the country of receipt. If you are unsure about whether these charges might apply to your order, you should contact your local tax or customs authorities.
We issue a purchase invoice to every order that you make at Dogifo.com store, based on the billing info, you input during checkout process. Each purchase invoice will be sent to you via email.
PAYMENT
At the moment we accept Paypal and payment cards for international orders.
PayPal keeps your data as secure as possible-with automatic encryption for all of your sensitive information and email communications.
Payment Card payments are processed by Simplify by MaterCard. We also accept Visa, MasterCard, Discover and American Express.
DELIVERY
We deliver to more than 200 countries worldwide.
All our international parcels are shipped via postal service and should be delivered by your national postal service/. Registered shipping options may require to be signed for. Remember to pass your complete shipping address to Dogifo when ordering so your order could reach you in the shortest time possible.
After dispatch, you should receive you package within given timescales:
United States 5-10 working days plus mailing time
Rest of the World - International shipments outside United States have been known to take even several weeks after dispatch to be delivered. It can be delivered quicker than that but if your package is not there yet please give it at least a month after dispatch before contacting Dogifo support.
We make every effort to deliver goods within the estimated timescales, however, delays may happen sometimes. We shall be under no responsibility for any delay to deliver the products within the estimated timescales or failure to deliver the products. After the dispatch of products all liability is on to carrier.
Customs fees and additional fees may apply for international shipments. Please contact your local customs office for more information.
EXCHANGE POLICY
If a t-shirt is damaged or the wrong size has been sent please contact us through the contact form.
T-Shirts may be returned to Dogifo.com for exchange or refund within 14 days of the delivery date. Due to the limited edition nature of our products exchanges may not be possible. If you've paid by Payment Card when ordering, refund will be made to your Payment Card.
T-shirt must be unwashed and unworn when being sent for exchange or return.